For the last few weeks, I have been writing some process information to hand over to my colleague whilst I slip away for a week. I have completed 2 of the 3 sections and the document is already at 6000 words, complete with highlighted screenshots and step-by-step processes.
I had a bit of a double-take today about it. Does my job really need me to create this sort of hand-over documentation for me just to have a week away? Sure, it’s nice to be wanted and valued, but does this knowledge shackle me to my work?
It’s not that my colleagues are capable, just that I have specialised in fixing certain systems, mainly through my own trial and error. The knowledge I have built up over the last 18 years means that I am the go-to person for issues. Other people just look at them, get confused and give up.
But I am not really sure if this is a good thing or not? That I can’t take time off without worrying the whole place will fall apart, or that my colleagues will have to message me for help.
I also have to go through the list of tickets that I have open and hand each one of those over too. More writing and more work… just to have 1 week off.