Idea: Canned replies as a service

jasonleow  •  10 May 2022   •    
Screenshot

I find myself typing loads of canned replies and messages lately. In my DMs, Telegram group messages, in emails. For example, being asked to give feedback about a product in my DMs:

Sorry I’m not your target customer
Thank you for reaching out. I appreciate that you value my opinion, but I am not your target customer or user. I can’t help you validate your product or advise how you should improve it, because I don’t have any experience in that problem space. Any feedback I offer give would be inaccurate at best, and misguided at worst, even if it seems like I know my sh*t (I don’t). And from creator to creator, I’d hate for you to run in circles because of some irrelevant thing I said. How I might approach this: Actually find someone who has direct personal experience with the problem you’re trying to solve, speak to them, iterate your product to address their needs and painpoints, show it back to them to double check, and repeat. Good luck! 👍

Then I saw @csmikecardona’s canned reply on a webpage where he redirects people to, and I thought - this is it! That’s what I need! And I went and made one for myself.

Here it is:

https://notyourcustomer.carrd.co/

That was a fun 30min build! But that also got me thinking:

What else can I make that will help me with more of these canned replies?

Crazy idea:
A directory of canned replies for the common situations we all face at work. A searchable directory, with filters for different types of replies (saying no, rejecting a meeting, out of office) in different tones (sarcastic, positive, passive-aggressive). It’s like one of those resource directories for cold sales emails, but not for sale but normal day to day work.

You can view others replies, click a button to copy, and paste into your email. Or you can upload your own replies for everyone to download from, or create your own private database of replies that you use often at work. Future versions can include a Chrome extension where you can search, copy and paste directly in your browser without leaving your current tab/window. Throw in GPT-3 to get unique reply templates you can use without fear of looking the same.

Canned-replies-as-a-service.

A copywriting SaaS for the days when you need more colourful replies at work.

Comments

Let’s see if it works. Sorry, @jasonleow, but I’m afraid I’m not your customer.😜

Winkletter  •  10 May 2022, 5:27 am

@Winkletter LOL. Next time, just paste the URL and be done with it haha. Saves even more words!

jasonleow  •  10 May 2022, 5:54 am

I’m not a customer of this service either. I think feedback from someone who is seemingly not a target customer may not be as valuable but could still help the creator validate his/her target audience.

therealbrandonwilson  •  10 May 2022, 1:03 pm

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